Adesio - Help Center

Frequently asked questions

How do I create an Adesio - Smart Supply Manager^®account?

To create an Adesio - Smart Supply Manager® account, click on this link and complete the required information. You can also follow this tutorial, which will guide you through creating your account and initial setup.

Is there a free trial available?

Yes, take advantage of a free 3-month trial period, available for a limited time, to test the solution and discover the benefits it can offer you.

How does billing work?

We currently offer two billing options tailored to your needs: you can choose monthly billing, which allows you to manage your costs on a regular and flexible basis, or opt for annual billing, ideal for benefiting from a reduced rate while still simplifying your long-term accounting management.

Why do I need to enter my API keys in Adesio - Smart Supply Manager® ?

This allows you to retrieve your negotiated rates with each supplier, request quotes and place orders in real time.

If you're having trouble obtaining your API keys, we've written a detailed guide for each provider to help you.

What are the configurations required to use Adesio - Smart Supply Manager^®?

Adesio is a SaaS solution accessible directly through your browser, which means no complex technical configuration is required to use Adesio - Smart Supply Manager®.

For the best, hassle-free experience, we highly recommend using Google Chrome.

Is my data secure on Adesio - Smart Supply Manager^®?

At Adesio, security is our priority. We use OAuth 2.0 for secure access, with data encrypted on AWS and hosted on ISO 27001 and SOC 2 certified infrastructure. We comply with GDPR and give you full control over your data.
For more details, check our documentation here.

How to report a bug or technical problem?

If you encounter a bug or error, please contact your Customer Success Manager or report the issue directly in our ticketing system.

What integrations are available on Adesio - Smart Supply Manager^®?

Ades.io offers a variety of integrations to streamline your workflow and enhance connectivity with other systems.

Currently available integrations include:
Supplier Connections: View the list of suppliers integrated with Ades.io.
ERP Systems: Explore the ERP systems with which we offer seamless connectivity.
Upcoming Integrations: We are working on integrating Silicon Expert and Octopart, which will be available soon.

For more details on our integrations, please visit our Integrations Page.